Contact us.

Every way to reach us, in one place. Match the question to the channel and we'll get back to you fast.

Need a human right now.

For anything in-flight, use real-time. Email is for things that can wait a few hours.

Open the Payroid app and tap the chat icon. A trained human picks up in under 60 seconds, 24/7. Best for live trades or anything time-sensitive.

Announcements, system updates, new brand drops. Public channel — not a private support inbox.

Pick the right address. Saves a redirect and gets you to the right person faster.

For
Customer support
support@payroid.co
Anything about a trade, a payout, your account, or a complaint.
Reply within 24 hours on business days.
For
General enquiries
hello@payroid.co
Partnerships, integrations, business accounts, everything else.
Reply within 48 hours on business days.
For
Media and press
press@payroid.co
Journalists, podcasts, interview requests, and asset enquiries.
Reply within 48 hours, including weekends.
For
Careers
jobs@payroid.co
Applications, referrals, and one-line introductions.
Reply within 72 hours, even when the answer is not right now.

Small team, headquartered in Ogba. We don't take walk-in visitors — partnership meetings happen by appointment, set up via hello@payroid.co.

Headquarters

Payroid Synergy Limited

RC 9553657 · TIN 2622489136936

22 Bishop Hughes Street
Ogba, Lagos State
Nigeria